I. Duties & Responsibilities:

a. Joint duties and obligations:

• Always organize, direct to set up and update principles, procedures, samples and instructions pertaining to resolution of late debt payment in order to insure high effective implementation.
• Arrange and direct to establish strategy for debt settlement and regularly track any debt in failure of repayment and irregular risk level for resolution and take measure in time.
• Manage and direct debt collectors to contact any late customers .
• Participate in recruitment and instruction to subordinated staffs and relevant sections in order to insure complete capacity for duty fulfillment.
• Manage and direct to carry out plan by examining and assessing on working outcome and resolve and or improve issues of role cycle in high effectiveness.
• Detailed duties and obligations: Director of debt collection and settlement shall have main duties and obligations as below.

• Regularly manage, examine and track any debt which is in default of repayment in order to take action to settle in time.
• Make a plan, monitor and track actual work implementation of debt collectors in order to improve in time and in proper manner.
• Manage, examine, settle, collect debt and arrange report on unpaid debt and result of settlement to leadership and competent level.
• Manage and direct debt collectors to contact any customer who is late in repayment to meet the specified principles. (Call, go to his/her house, workplace or business place).
• Manage, direct and track work, cut off or transfer debt deleting from the list properly as defined by the company.
• Organize, direct and provide strategies and techniques in debt settlement by carrying out step by step in accordance with principles and procedures based on category of debt.
• Give additional explanation to customers about advantage and disadvantage of late repayment.
• Settle with due debt as agreed (borrowing participant, guarantor or authority).
• Settle with due debt pursuant to the financial lease agreement or procedures of the court.
• Participate in leadership, performance and development from time to time upon principles, procedures and instructions in high effectiveness.

b. Extra duties and obligations:

• Take responsible with other tasks as assigned or required by the manager on direct basis in the role competence.
• Take responsible with resolution of any issues occurred in role cycle in event of failure to be resolved, shall notify to the manager directly.
• Contribute to maintain and promote honor, reputation and work culture of the company.

II. Requirements:

• Bachelor or Master degree’s in Accounting, Legal, or other relevant fields
• At least 5 years’ experiences in Loan Recovery/bad dept role or relevant field.
• Experience with Bank or MFI is preferred
• Good Computer literacy especially MS Office
• Good oral and written both Khmer and English
• Strong leadership and management skills
• Strong communications, negotiation, and problem-solving skills
• Familiarity with bank deposits/loans products.
• Be detail-oriented, friendly, flexible, honest, hard-working and able to work under pressure.

III. How to apply:

• Candidates could send CV and Cover Letter to the address: #243-244, St. 598, Toul Sangke, Khan Russey Keo, Phnom Penh.
• Website: https://lyhourleasing.com.kh/com.kh
• Email address: jobs@lyhourleasing.com
• Contact number: 078 415 333/086 777 439

*** Only short-listed candidates will be contacted for an English test and interview.